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Warranty Terms And Conditions

SUNTCN warranty covers manufacturing faults of the products under the following terms and conditions:

  • 01
    Product coverage: Including solar grid inverters, wind-turbine grid tie inverters, hybrid inverters, and inverter accessories.
  • 02
    The product must be installed and commissioned in full compliance with the provided installation instructions.
  • 03
    Warranty claim: A valid serial number (S/N) must be provided for warranty claims. The standard warranty period is 2-5 years from the date of delivery.
  • 04
    During the warranty period, the product must not be serviced, repaired, or altered by any third party. Any unauthorized change, alteration, modification, or servicing will void the warranty.
  • 05
    Please retain the original purchasing invoice/installation documents/receipts carefully as they may be required for warranty claims.
  • 06
    All claims under this Warranty Statement must be submitted within the specified warranty period.
  • 07
    The company's decision regarding any issues related to this Warranty Statement is final.

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